Outage in Hearsay Systems

Publishing Errors for X

Resolved Minor
November 11, 2024 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

Hearsay is currently experiencing an incident where users may run into an error when publishing content to X, formerly known as Twitter. Hearsay's engineers are actively troubleshooting this and treating it as our top priority. We will update this incident once we have more information from our engineers.
Components affected
Hearsay Systems Social
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/11/2024 08:23PM

Hearsay engineers confirmed the X publishing error has been resolved. Failed scheduled posts will be retried automatically in the next few hours; please republish manually initiated real-time posts. A post-mortem will be published after we complete a thorough investigation, we truly appreciate your patience as we worked to resolve this issue.

IDENTIFIED about 1 month ago - at 11/11/2024 07:15PM

Hearsay engineers have identified the root cause and are working on fixing the publishing issues to X. We will share another update shortly. Again, thank you for your patience while we resolve this for you.

INVESTIGATING about 1 month ago - at 11/11/2024 04:29PM

Hearsay Engineers continue to actively investigate the publishing issue to X and are treating this as our top priority. We truly apologize for any disruption and will provide an update shortly.

INVESTIGATING about 1 month ago - at 11/11/2024 03:58PM

Hearsay is currently experiencing an incident where users may run into an error when publishing content to X, formerly known as Twitter. Hearsay's engineers are actively troubleshooting this and treating it as our top priority. We will update this incident once we have more information from our engineers.

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