Outage in Heidi Health

Processing Delays

Resolved Major

March 24, 2025 - Started 11 months ago - Lasted about 8 hours
Official incident page

Incident Report

Transcription and Note Generation service disruption.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/24/2025 10:24PM

Transcription and Note Generation service disruption.

Latest Heidi Health outages

Transcription Service Disruption - 11 months ago

Note generation outage - about 1 year ago

Transcription Processing Delays - about 1 year ago

Slow model performance - about 1 year ago

Heidi users in Canada experienced slowness in site responding & note generation. - about 1 year ago

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