Outage in Heidi Health
Transcription Service Disruption
Resolved MajorIncident Report
We are currently investigating an issue processing transcription requests. Some users may experience delayed or failed requests.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 03/11/2025 04:26PM
This incident has been resolved and full transcription services are available. Note and Document regeneration may be required for sessions affected during this time.
INVESTIGATING
11 months ago - at 03/11/2025 04:04PM
We are currently investigating an issue processing transcription requests. Some users may experience delayed or failed requests.
Latest Heidi Health outages
Processing Delays - 11 months ago
Note generation outage - about 1 year ago
Transcription Processing Delays - about 1 year ago
Slow model performance - about 1 year ago
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