Outage in Heidi Health
Note generation outage
Resolved MinorIncident Report
We are currently investigating an issue with model providers, resulting in failed generation of notes and documents. This should not affect recording / transcription functionality and note regeneration will be needed once resolved.
Need to monitor Heidi Health outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/06/2025 01:42AM
This incident has been resolved and full generation services are available. Note and Document regeneration may be required for sessions affected during this time.
MONITORING
about 1 year ago - at 02/06/2025 01:30AM
A fix has been implemented and we are monitoring results. Note and Document generation should now be available.
INVESTIGATING
about 1 year ago - at 02/06/2025 01:12AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 year ago - at 02/06/2025 01:11AM
We are currently investigating an issue with model providers, resulting in failed generation of notes and documents. This should not affect recording / transcription functionality and note regeneration will be needed once resolved.
Latest Heidi Health outages
Processing Delays - 11 months ago
Transcription Service Disruption - 11 months ago
Transcription Processing Delays - about 1 year ago
Slow model performance - about 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5850 services available
Integrations with
