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Outage in Heidi Health

Transcription Processing Delays

Resolved Minor
January 09, 2025 - Started about 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

We experienced a delay in processing transcriptions due to a third party outage. This has since been resolved and transcripts should be available. Regeneration of notes may be required.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/10/2025 03:59AM

We experienced a delay in processing transcriptions due to a third party outage.
This has since been resolved and transcripts should be available.
Regeneration of notes may be required.

Latest Heidi Health outages

Processing Delays - 11 months ago
Note generation outage - about 1 year ago
Slow model performance - about 1 year ago

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