Outage in HelloID

HelloID applications not installable from Google Play store

Resolved Minor
February 14, 2025 - Started 11 months ago - Lasted about 3 hours
Official incident page

Incident Report

Due to a temporary issue, HelloID applications, including the HelloID authenticator, are currently unavailable for download and installation from the Google Play Store. Rest assured, we are actively working to resolve this matter as quickly as possible. Please note that any HelloID applications already installed on your devices will continue to function without interruption. Thank you for your understanding and patience.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/14/2025 05:08PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 02/14/2025 01:41PM

Due to a temporary issue, HelloID applications, including the HelloID authenticator, are currently unavailable for download and installation from the Google Play Store. Rest assured, we are actively working to resolve this matter as quickly as possible.

Please note that any HelloID applications already installed on your devices will continue to function without interruption.

Thank you for your understanding and patience.

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