Outage in HelloID
Phase-out of task data sources
Resolved MinorIncident Report
The phase-out of task data sources will be rolled out in stages following the 2025.01 release. Each tenant will receive one HelloID incident notification specifying which resources have been updated to indicate that the migration has been completed. Once all tenants have been migrated, this status message will be closed.
The new PowerShell data sources will run on the local Service Automation Agent. Please ensure that it is active and has the appropriate permissions. For testing purposes, you may execute some migrated resources and verify the output to ensure it meets the expected results.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/04/2025 01:13PM
All migrations have been executed.
MONITORING
about 1 year ago - at 01/14/2025 11:12AM
The phase-out of task data sources will be rolled out in stages following the 2025.01 release. Each tenant will receive one HelloID incident notification specifying which resources have been updated to indicate that the migration has been completed. Once all tenants have been migrated, this status message will be closed.
The new PowerShell data sources will run on the local Service Automation Agent. Please ensure that it is active and has the appropriate permissions. For testing purposes, you may execute some migrated resources and verify the output to ensure it meets the expected results.
Latest HelloID outages
Issue causing HelloID evaluation and enforcement errors - 2 months ago
Unresponsive HelloID platform due to Cloudflare issues - 3 months ago
We're currently experiencing issues with HelloID - 3 months ago
Incorrect display of configured fieldmapping actions - 5 months ago
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