Outage in HelloID

License information not visible

Resolved Minor
December 10, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

Because the HelloID 2024.12 release did not go live as scheduled, the license information is currently not visible. Once the new release becomes available, the information will be accessible again. We will keep you updated via this status page about the new release date for version 2024.12.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/11/2024 08:46PM

The issue has been resolved with HelloID release 2024.12 .

IDENTIFIED about 1 year ago - at 12/10/2024 09:39AM

The HelloID WE release 2024.12 will be available from the evening of Wednesday, December 11

IDENTIFIED about 1 year ago - at 12/10/2024 09:30AM

Because the HelloID 2024.12 release did not go live as scheduled, the license information is currently not visible.
Once the new release becomes available, the information will be accessible again.

We will keep you updated via this status page about the new release date for version 2024.12.

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