Outage in HelloSign

Sign features in PDF editor and Dropbox Mobile might not be working for some users.

Resolved Minor

August 04, 2025 - Started 6 months ago - Lasted 40 minutes
Official incident page

Incident Report

Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/04/2025 05:20AM

This incident has been resolved.

INVESTIGATING 6 months ago - at 08/04/2025 04:44AM

Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

Latest HelloSign outages

We are currently experiencing delays in sending Sign emails to our users - 19 days ago

Dropbox Sign is experiencing an outage. - about 1 month ago

Issues detected with both logging in and sending signature requests - 4 months ago

Microsoft Office Files get a pop up to login when opened through the Dropbox Desktop Application - 5 months ago

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