Outage in Help Scout
Docs Connection Errors
Resolved MajorIncident Report
We’ve been alerted to a problem with Help Scout Docs - we’re investigating and will update once more information is available.
Components affected
Help Scout Docs Sites
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 03/31/2024 10:45AM
Docs connection issues have now been resolved - please reach out to Help Scout support if you are experiencing any further issues.
MONITORING
over 1 year ago - at 03/31/2024 10:23AM
We have identified the cause of the connection issue and have launched a fix. We are monitoring to ensure stability.
INVESTIGATING
over 1 year ago - at 03/31/2024 09:56AM
We’ve been alerted to a problem with Help Scout Docs - we’re investigating and will update once more information is available.
Latest Help Scout outages
Web App Performance Issues - 10 days ago
Degraded Performance & Slow Loading Issues - 30 days ago
Delays to Conversation Updates - about 1 month ago
Degraded Performance & Slow Loading Issues - about 1 month ago
Delays in Updating Views - about 1 month ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
