Outage in Help Scout
AI Features: Our AI service provider is experiencing issues
Resolved Minor
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Outage Details
Components affected
Help Scout Web AppLatest Updates ( sorted recent to last )
We've been able to restore functionality to our AI Services, if you have questions please reach out to our support team via help@helpscout.com
Thank you!
We've made some changes on our end to restore functionality within Help Scout. We'll continue to monitor, and will update once things are resolved.
Our AI Service provider is experiencing issues resulting in our AI features not functioning. We'll share updates as soon as possible.
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