Outage in Helpjuice
Service outage
Resolved Minor
September 20, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
Our Hosting Infrastructure provider, Heroku.com had a hardware failure on one of our follower databases, we proceeded by switching to the backup database until the issue is resolved.
We can confirm that no data has been lost.
The outage lasted about 5 minutes.
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RESOLVED
over 3 years ago - at 09/20/2022 02:44PM
Our Hosting Infrastructure provider, Heroku.com had a hardware failure on one of our follower databases, we proceeded by switching to the backup database until the issue is resolved.
We can confirm that no data has been lost.
The outage lasted about 5 minutes.
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