Outage in Helpshift

Unable to file Issue via 'Web Form' due to Arkose Captcha

Resolved Minor

March 09, 2022 - Started almost 4 years ago - Lasted 20 days
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Helpshift Web Support Page

Need to monitor Helpshift outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Start Monitoring Helpshift

Latest Updates ( sorted recent to last )

INVESTIGATING almost 4 years ago - at 03/09/2022 10:43AM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 03/09/2022 10:43AM

We are currently investigating this issue.

Latest Helpshift outages

AI Reply Service Outage - 23 days ago

Helpshift Service Outage - about 1 month ago

Helpshift Service Outage - about 2 months ago

Older Resolved/Rejected cases are visible in "All New Issues" view - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook