Helpshift status updated
Helpshift Web Support Page is working normally
This chart shows the number of user-reported issues for Helpshift Web Support Page service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where Helpshift Web Support Page users are reporting performance issues or downtime. The map shows recent outages from around the world.
Web Support Page Outage MapSee what users are saying about Helpshift Web Support Page issues that impacted them and how they are affected by the outage.
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IsDown has tracked 8 incidents for Helpshift Web Support Page since started monitoring Helpshift status in March 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift Web Support Page outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing intermittent failures impacting the following components:
- Bots
- ...
|
Sep 16, 2025 at 12:46 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Apr 09, 2025 at 10:08 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Dec 22, 2023 at 03:42 PM UTC
|
about 2 hours |
|
Issue with Arkose Labs is impacted right now. This is affecting our issue filing on contact-us pa...
Issue with Arkose Labs is impacted. We are getting in touch with Arkose Labs for this. We have no...
|
Dec 08, 2022 at 08:12 AM UTC
|
about 5 hours |
|
Customers who are using custom domains for the Helpcenter page are facing issues accessing the He...
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Sep 16, 2022 at 10:51 PM UTC
|
42 minutes |
|
Thursday 15th September, 2022; 0130AM EST
This communication intends to apprise you of a recent ...
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Sep 15, 2022 at 05:54 AM UTC
|
1 minute |
|
Agent Invite, password reset links and Console Experience URLs (“hlp.bz”) are not resolving to co...
|
Jul 25, 2022 at 11:54 AM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Mar 09, 2022 at 10:49 AM UTC
|
20 days |
Helpshift Web Support Page isn't down. You can check Helpshift Web Support Page status and incident details on the top of the page. IsDown continuously monitors Helpshift Web Support Page official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helpshift Web Support Page is currently operational. You can check Helpshift Web Support Page status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helpshift Web Support Page being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helpshift Web Support Page official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helpshift Web Support Page last outage was on September 16, 2025 with the title "Partial Outage"
IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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