What is Helpshift Web Support Page current status?

Helpshift Web Support Page is currently operational. You can check Helpshift Web Support Page status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Helpshift Web Support Page status?

You can use IsDown service or go to Helpshift official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Helpshift Web Support Page is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Helpshift Web Support Page has issues. Helpshift official status page might also offer notification options such as email, SMS, or Slack.

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Is Helpshift Web Support Page Down? Check current status

Q: Is Helpshift Web Support Page down today?

Helpshift Web Support Page was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Helpshift status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Helpshift Web Support Page outages, issues and problems' at the top of the page.

Check if Helpshift Web Support Page is down, official outages, user-reported issues, and outages map.

Current Helpshift Web Support Page status

Helpshift Web Support Page is working normally

Updated from Helpshift official status page 3 minutes 18 seconds ago

Web Support Page is a component of Helpshift ›

Helpshift Web Support Page service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Helpshift status data.

View Helpshift Outage Reports Map

Recent Helpshift Web Support Page Outages and Downtime History

IsDown has tracked 8 incidents for Helpshift Web Support Page since started monitoring Helpshift status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Sep 16, 2025 12:46 PM UTC	Major Partial Outage We are currently experiencing intermittent failures impacting the following components: - Bots - ...	about 3 hours
Apr 09, 2025 10:08 AM UTC	Minor Issue with Help Center page We are currently investigating this issue.	about 1 hour
Dec 22, 2023 03:42 PM UTC	Major Issue with Help Center page We are currently investigating this issue.	about 2 hours
Dec 08, 2022 08:12 AM UTC	Minor Issue with Arkose Labs is impacted right now. This is affecting our issue filing on contact-us pa... Issue with Arkose Labs is impacted. We are getting in touch with Arkose Labs for this. We have no...	about 5 hours
Sep 16, 2022 10:51 PM UTC	Major Custom Domains are not able to access Helpcenter Page Customers who are using custom domains for the Helpcenter page are facing issues accessing the He...	42 minutes
Sep 15, 2022 05:54 AM UTC	Minor Security incident affected our website (www.helpshift.com) and the domain (helpshift.com). Thursday 15th September, 2022; 0130AM EST This communication intends to apprise you of a recent ...	1 minute
Jul 25, 2022 11:54 AM UTC	Minor Issue with Agent Invite and password reset links Agent Invite, password reset links and Console Experience URLs (“hlp.bz”) are not resolving to co...	about 1 hour
Mar 09, 2022 10:49 AM UTC	Minor Unable to file Issue via 'Web Form' due to Arkose Captcha We are currently investigating this issue.	20 days

Helpshift Web Support Page problems reported by users

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Monitoring Helpshift since March 2021

Web Support Page is part of Helpshift. Check the Helpshift's status.

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2 incidents in 2025

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Frequently Asked Questions

Is Helpshift Web Support Page down today?

Helpshift Web Support Page isn't down. You can check Helpshift Web Support Page status and incident details on the top of the page. IsDown continuously monitors Helpshift Web Support Page official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Helpshift Web Support Page status?

Helpshift Web Support Page is currently operational. You can check Helpshift Web Support Page status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Helpshift Web Support Page outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Helpshift Web Support Page down today or just slow?

Currently there's no report of Helpshift Web Support Page being slow. Check on the top of the page if there are any reported problems by other users.

How are Helpshift Web Support Page outages detected?

IsDown monitors the Helpshift Web Support Page official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Helpshift Web Support Page having an outage right now?

Helpshift Web Support Page last outage was on September 16, 2025 with the title "Partial Outage"

How IsDown compares to DownDetector when monitoring Helpshift?

IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

IsDown monitors official status pages

We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We notify you when there is an outage

We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Dedicated dashboard and integrations

Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Helpshift status changes?

IsDown offers an easy way to monitor Helpshift with maximum flexibility

Major Outages Notifications

IsDown monitors Web Support Page for major outages. A major outage is when Web Support Page experiences a critical issue that severely affects one or more services/regions. When Helpshift marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Helpshift status page for minor outages. A minor outage is when Web Support Page experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Helpshift status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Helpshift publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Helpshift and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Helpshift and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.