Outage in Helpshift
Issue with Agent Invite and password reset links
Resolved Minor
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Outage Details
Agent Invite, password reset links and Console Experience URLs (“hlp.bz”) are not resolving to corresponding pages due to an issue with the URL certificate. We are working on fixing this.
Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 07/25/2022 12:39PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 3 years ago - at 07/25/2022 11:54AM
Agent Invite, password reset links and Console Experience URLs (“hlp.bz”) are not resolving to corresponding pages due to an issue with the URL certificate. We are working on fixing this.
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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