HS-API Outage

We are pleased to inform you that our technical team has successfully implemented the necessary fixes, and our API services are now up and running smoothly.

1. **Issue Resolved:** The technical issue that caused the disruption has been identified and resolved.
2. **Feedback:** Your feedback is invaluable to us. If you encounter any further issues or have suggestions for improvement, please don't hesitate to reach out to our support team.

Once again, thank you for your patience and understanding during this time. We apologize for any inconvenience this disruption may have caused, and we are dedicated to providing you with the high-quality services you deserve.

We greatly appreciate your trust in us as your service provider, and we look forward to serving you without interruption in the future.
If you have any immediate concerns or questions, please contact our customer support team at support@helpshift.com

We have implemented the fix to this issue and currently, our API services are back to normal. We are monitoring the fix.

We are again seeing increased error rate in HS API service. We are investigating further.

A fix has been implemented and we are monitoring the results.

We are experiencing issues with the HS-API. We are currently investigating on this issue.