What is Helpshift APIs current status?

Helpshift APIs is currently operational. You can check Helpshift APIs status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Helpshift APIs status?

You can use IsDown service or go to Helpshift official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Helpshift APIs is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Helpshift APIs has issues. Helpshift official status page might also offer notification options such as email, SMS, or Slack.

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Helpshift status updated 3 minutes 55 seconds ago

Helpshift APIs Status. Is Helpshift APIs Down?

Q: Is Helpshift APIs down today?

Helpshift APIs was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Helpshift status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Helpshift APIs outages, issues and problems' at the top of the page.

Check if Helpshift APIs is down, official outages, user-reported issues, and outages map.

Is Helpshift APIs down right now?

Helpshift APIs is working normally

IsDown checked Helpshift APIs status on January 07, 2026 at 07:30 PM EST, and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Helpshift APIs status data from official sources and user reports.

Helpshift APIs is a component of Helpshift ›

Helpshift APIs service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View Helpshift Reports Map

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User reports for Helpshift APIs

See what users are saying about Helpshift APIs issues that impacted them and how they are affected by the outage.

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Helpshift APIs outages and downtime history

IsDown has tracked 6 incidents for Helpshift APIs since started monitoring Helpshift status in March 2021. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift APIs outages and also issues that we're started by a spike in crowdsource reports.

Major about 3 hours

Partial Outage

Sep 16, 2025 at 08:46 AM

Major about 2 hours

Helpshift API service outage

Oct 04, 2023 at 03:55 AM

Major about 6 hours

HS-API Outage

Oct 03, 2023 at 05:11 PM

Major about 10 hours

Issue with Private notes

Feb 27, 2023 at 11:16 PM

Major about 7 hours

PowerBi and Analytics Api Outage

Dec 23, 2022 at 02:31 PM

Minor about 1 hour

Issue in-app messaging. Lag exists between each prompt of the Bots (approxima...

Oct 21, 2022 at 04:56 AM

Date	Incident	Duration
Sep 16, 2025 08:46 AM EDT	Major Partial Outage We are currently experiencing intermittent failures impacting the following components: - Bots - ...	about 3 hours
Oct 04, 2023 03:55 AM EDT	Major Helpshift API service outage We're experiencing a service outage with our REST APIs. Our team is currently working to restore ...	about 2 hours
Oct 03, 2023 05:11 PM EDT	Major HS-API Outage We are experiencing issues with the HS-API. We are currently investigating on this issue.	about 6 hours
Feb 27, 2023 11:16 PM EST	Major Issue with Private notes We located a regression that transpired because of the change we did yesterday. Private notes tha...	about 10 hours
Dec 23, 2022 02:31 PM EST	Major PowerBi and Analytics Api Outage The show logs button for issues will not work. PowerBI reports will not refresh Data fetched from...	about 7 hours
Oct 21, 2022 04:56 AM EDT	Minor Issue in-app messaging. Lag exists between each prompt of the Bots (approximately 20-30 seconds o... We are currently investigating this issue.	about 1 hour

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Frequently Asked Questions

Is Helpshift APIs down today?

Helpshift APIs isn't down. You can check Helpshift APIs status and incident details on the top of the page. IsDown continuously monitors Helpshift APIs official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Helpshift APIs status?

Helpshift APIs is currently operational. You can check Helpshift APIs status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Helpshift APIs outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Helpshift APIs down today or just slow?

Currently there's no report of Helpshift APIs being slow. Check on the top of the page if there are any reported problems by other users.

How are Helpshift APIs outages detected?

IsDown monitors the Helpshift APIs official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Helpshift APIs having an outage right now?

Helpshift APIs last outage was on September 16, 2025 with the title "Partial Outage"

How IsDown compares to DownDetector when monitoring Helpshift?

IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Helpshift APIs Status. Is Helpshift APIs Down?

Is Helpshift APIs down right now?

Helpshift APIs not working for you?

Helpshift APIs service health. Issues reported in the last 24 hours

View Helpshift Reports Map

Be the first to know when Helpshift APIs goes down

User reports for Helpshift APIs

Helpshift APIs outages and downtime history

Be the first to know when Helpshift APIs goes down

Frequently Asked Questions

Is Helpshift APIs down today?

What is the current Helpshift APIs status?

Is there a Helpshift APIs outage now?

Is Helpshift APIs down today or just slow?

How are Helpshift APIs outages detected?

Is Helpshift APIs having an outage right now?

How IsDown compares to DownDetector when monitoring Helpshift?

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