Helpshift status updated
Helpshift APIs is working normally
This chart shows the number of user-reported issues for Helpshift APIs service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Helpshift APIs is down. The map shows recent Helpshift APIs outages from around the world.
Helpshift APIs Outage MapCheck Helpshift APIs status history below. IsDown detects when Helpshift APIs is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing intermittent failures impacting the following components:
- Bots
- ...
|
Sep 16, 2025 at 12:46 PM UTC
|
about 3 hours |
|
We're experiencing a service outage with our REST APIs. Our team is currently working to restore ...
|
Oct 04, 2023 at 07:55 AM UTC
|
about 2 hours |
|
We are experiencing issues with the HS-API. We are currently investigating on this issue.
|
Oct 03, 2023 at 09:11 PM UTC
|
about 6 hours |
|
We located a regression that transpired because of the change we did yesterday. Private notes tha...
|
Feb 28, 2023 at 04:16 AM UTC
|
about 10 hours |
|
The show logs button for issues will not work.
PowerBI reports will not refresh
Data fetched from...
|
Dec 23, 2022 at 07:31 PM UTC
|
about 7 hours |
|
Issue in-app messaging. Lag exists between each prompt of the Bots (approximately 20-30 seconds o...
We are currently investigating this issue.
|
Oct 21, 2022 at 08:56 AM UTC
|
about 1 hour |
Helpshift APIs isn't down. You can check Helpshift APIs status and incident details on the top of the page. IsDown continuously monitors Helpshift APIs official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helpshift APIs is currently operational. You can check Helpshift APIs status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helpshift APIs being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helpshift APIs official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helpshift APIs last outage was on September 16, 2025 with the title "Partial Outage"
IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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