Is Helpshift APIs Down? Check current status
Check if Helpshift APIs is down, official outages, user-reported issues, and outages map.
Current Helpshift APIs status
Helpshift APIs is working normally
Updated from Helpshift official status page
Helpshift APIs service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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Helpshift APIs recent outages and downtime history
IsDown has tracked 6 incidents for Helpshift APIs since started monitoring Helpshift status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift APIs outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 16, 2025
02:46 PM CEST
|
Major
We are currently experiencing intermittent failures impacting the following components:
- Bots
- ...
|
about 3 hours |
|
Oct 04, 2023
09:55 AM CEST
|
Major
We're experiencing a service outage with our REST APIs. Our team is currently working to restore ...
|
about 2 hours |
|
Oct 03, 2023
11:11 PM CEST
|
Major
We are experiencing issues with the HS-API. We are currently investigating on this issue.
|
about 6 hours |
|
Feb 28, 2023
05:16 AM CET
|
Major
We located a regression that transpired because of the change we did yesterday. Private notes tha...
|
about 10 hours |
|
Dec 23, 2022
08:31 PM CET
|
Major
The show logs button for issues will not work.
PowerBI reports will not refresh
Data fetched from...
|
about 7 hours |
|
Oct 21, 2022
10:56 AM CEST
|
Minor
Issue in-app messaging. Lag exists between each prompt of the Bots (approximately 20-30 seconds o...
We are currently investigating this issue.
|
about 1 hour |
Be the first to know when Helpshift APIs goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about Helpshift APIs status
See what users are saying about Helpshift APIs issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Monitoring Helpshift since March 2021
Helpshift APIs is part of Helpshift. Check the Helpshift's status.
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Reach out in social media at X account.
Support at website.
Check their status page.
1 incident in 2025
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