Outage in Helpshift
PowerBi and Analytics Api Outage
Resolved MajorIncident Report
The show logs button for issues will not work.
PowerBI reports will not refresh
Data fetched from analytics API will no refresh
Time Based Automations will be delayed for a few issues
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 12/24/2022 02:11AM
This incident has been resolved.
MONITORING
over 3 years ago - at 12/23/2022 11:34PM
A fix has been implemented and we are monitoring the results.
Analytics API is up but latest data will be unavailable for a while.
PowerBI reports are functional but will show stale data
INVESTIGATING
over 3 years ago - at 12/23/2022 07:31PM
The show logs button for issues will not work.
PowerBI reports will not refresh
Data fetched from analytics API will no refresh
Time Based Automations will be delayed for a few issues
We are currently investigating this issue.
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