Check if Helpshift Issues Analytics API is down, official outages, user-reported issues, and outages map.
Helpshift Issues Analytics API is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 5 incidents for Helpshift Issues Analytics API since started monitoring Helpshift status in March 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Helpshift Issues Analytics API outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
03:34 PM CEST
|
Major
We are currently experiencing a Partial Outage impacting the following components:
- Analytics AP...
|
about 18 hours |
|
Sep 16, 2025
02:46 PM CEST
|
Major
We are currently experiencing intermittent failures impacting the following components:
- Bots
- ...
|
about 3 hours |
|
Nov 27, 2023
10:47 PM CET
|
Minor
We are facing a degradation in our analytics pipeline because of which analytics data is stale an...
|
about 8 hours |
|
Jul 02, 2023
08:13 AM CEST
|
Major
We are currently investigating this issue.
|
about 12 hours |
|
Dec 23, 2022
08:31 PM CET
|
Major
The show logs button for issues will not work.
PowerBI reports will not refresh
Data fetched from...
|
about 7 hours |
See what users are saying about Helpshift Issues Analytics API issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Helpshift since March 2021
Issues Analytics API is part of Helpshift. Check the Helpshift's status.
2 incidents in 2025
Helpshift Issues Analytics API is down. You can check Helpshift Issues Analytics API status and incident details on the top of the page. IsDown continuously monitors Helpshift Issues Analytics API official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Helpshift Issues Analytics API seems to be having problems. You can check Helpshift Issues Analytics API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Helpshift Issues Analytics API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Helpshift Issues Analytics API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Helpshift Issues Analytics API last outage was on October 20, 2025 with the title "Partial Degradation: Analytics"
IsDown and DownDetector help users determine if Helpshift is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Helpshift's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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