Outage in Helpshift
Dashboard, Power BI and API Analytics.
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The issue is resolved now. All analytics pipelines are now up to date
The FAQs analytics pipeline is up to date, synchronized with both Power BI dashboard analytics and the Analytics API. We are actively monitoring the fix
We have implemented the fix. Issue analytics in powerBI, dashboard analytics is upto date now. Data flow is stable, and we are actively monitoring the implemented fix
We have identified the root cause & working on the fix.
We are currently in the process of investigating this issue.
We are continuing to investigate this issue.
We are facing a degradation in our analytics pipeline because of which analytics data is stale and refreshed till 6 AM UTC, 27 November, 2023 on PowerBI Template App , Analytics API and Dashboard Analytics. We are investigating the issue and will have an update soon.
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