Outage in Helpshift
Dashboard experiencing degraded performance
Resolved MinorIncident Report
We are currently facing an issue with the Dashboard where the 'Create Issue' button has disappeared.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2025 01:07PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 07/08/2025 01:05PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 07/08/2025 12:42PM
We are currently facing an issue with the Dashboard where the 'Create Issue' button has disappeared.
Latest Helpshift outages
Service Disruption - 10 days ago
Helpshift Automations Service Disruption - 23 days ago
Degraded performance on Helpshift Dashboard - about 1 month ago
Partial Degradation – Dashboard Analytics (Team Section) - 2 months ago
AI Reply Service Outage - 4 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
