Outage in Helpshift
Dashboard experiencing degraded performance
Resolved MinorIncident Report
We are currently facing an issue with the Dashboard where the Group details are not showing under Settings -> Team
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/11/2025 06:09PM
This incident has been resolved.
MONITORING
3 months ago - at 07/11/2025 06:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 07/11/2025 05:59PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 07/11/2025 03:39PM
We are currently facing an issue with the Dashboard where the Group details are not showing under Settings -> Team
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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