Outage in Helpshift
Real time Operations (RTO) experiencing degraded performance
Resolved MinorIncident Report
We are currently facing an issue with the Real time Operations (RTO) Dashboard where skewed data is showing up for the parameters.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/11/2025 07:41PM
This incident has been resolved.
MONITORING
3 months ago - at 07/11/2025 07:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 07/11/2025 06:59PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 07/11/2025 03:43PM
We are currently facing an issue with the Real time Operations (RTO) Dashboard where skewed data is showing up for the parameters.
Latest Helpshift outages
Service Degradation - 6 days ago
Dashboard Analytics is down - 11 days ago
Partial Outage - 29 days ago
Real-Time Operations and Auto-assignment in Degraded State - about 2 months ago
Dashboard experiencing degraded performance - about 2 months ago
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