Outage in Helpshift
Helpshift Service Outage
Resolved MajorIncident Report
We are currently experiencing a service outage caused by an issue with our dependent Cloudflare services. This may impact access to Helpshift features and overall platform availability.
As per the Cloudflare status page (https://www.cloudflarestatus.com/), their services are undergoing updates/maintenance, which may be contributing to the disruption.
Need to monitor Helpshift outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 12/05/2025 09:09AM
This incident has been resolved.
INVESTIGATING
11 days ago - at 12/05/2025 09:06AM
We are currently experiencing a service outage caused by an issue with our dependent Cloudflare services. This may impact access to Helpshift features and overall platform availability.
As per the Cloudflare status page (https://www.cloudflarestatus.com/), their services are undergoing updates/maintenance, which may be contributing to the disruption.
Latest Helpshift outages
Helpshift Service Outage - 11 days ago
Helpshift Service Outage - 19 days ago
Older Resolved/Rejected cases are visible in "All New Issues" view - about 1 month ago
Dashboard Analytics — Partial Degradation - about 2 months ago
Partial Degradation: Analytics - about 2 months ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
