Outage in Helpshift
Helpshift Service Outage
Resolved MajorIncident Report
We are currently experiencing a service outage caused by an issue with our dependent Cloudflare services. This may impact access to Helpshift features and overall platform availability.
As per the Cloudflare status page (https://www.cloudflarestatus.com/), their services are undergoing updates/maintenance, which may be contributing to the disruption.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/05/2025 09:09AM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 12/05/2025 09:06AM
We are currently experiencing a service outage caused by an issue with our dependent Cloudflare services. This may impact access to Helpshift features and overall platform availability.
As per the Cloudflare status page (https://www.cloudflarestatus.com/), their services are undergoing updates/maintenance, which may be contributing to the disruption.
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