Outage in Helpwise
Webap, inbox and outlook sync functionalities and performance is degraded.
Resolved Minor
Need to monitor Helpwise outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpwise, and never miss an outage again.
Start Free Trial
Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
Microsoft issues seems to have improved. Please reconnect your Microsoft account with Helpwise if you see the reconnect option in the Inbox.
Microsoft has confirmed the incident. Here are more details - https://admin.cloud.microsoft/?#/servicehealth/:/alerts/MO1020913. Only customers using Outlook sync or sending outbound emails using "Connect with Microsoft" might face issues using the service.
The issue has been isolated to Outlook services acting slow and causing bottlenecks. We've isolated the issue to Outlook sync. Webapp and inbox should be operational now.
We are currently investigating this issue.
Latest Helpwise outages
Stop chasing third-party outages across multiple status pages
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3845 services available
Integrations with
