Outage in Helpwise

Issues with Gmail Inboxes

Resolved Major
June 12, 2025 - Started 3 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We're receiving a very high error rate from Gmail triggering inbox disconnections and slow or no syncing. We're currently monitoring the issue.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/13/2025 04:29AM

This incident has been resolved.

MONITORING 3 months ago - at 06/12/2025 09:01PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 06/12/2025 08:42PM

Our team's working on restoring Gmail access and sync for customer inboxes.

MONITORING 3 months ago - at 06/12/2025 07:07PM

Google has confirmed the issue with multiple Google services and they're working on it - https://www.google.com/appsstatus/dashboard/incidents/Eab7zGLWSaUJyh9c9R9L

MONITORING 3 months ago - at 06/12/2025 06:57PM

We're receiving a very high error rate from Gmail triggering inbox disconnections and slow or no syncing. We're currently monitoring the issue.

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