Outage in Helpwise

Issues with Gmail Inboxes

Resolved Major
June 12, 2025 - Started 19 days ago - Lasted about 10 hours
Official incident page

Need to monitor Helpwise outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpwise, and never miss an outage again.
Start Free Trial

Outage Details

We're receiving a very high error rate from Gmail triggering inbox disconnections and slow or no syncing. We're currently monitoring the issue.
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 06/13/2025 04:29AM

This incident has been resolved.

MONITORING 19 days ago - at 06/12/2025 09:01PM

We are continuing to monitor for any further issues.

MONITORING 19 days ago - at 06/12/2025 08:42PM

Our team's working on restoring Gmail access and sync for customer inboxes.

MONITORING 19 days ago - at 06/12/2025 07:07PM

Google has confirmed the issue with multiple Google services and they're working on it - https://www.google.com/appsstatus/dashboard/incidents/Eab7zGLWSaUJyh9c9R9L

MONITORING 19 days ago - at 06/12/2025 06:57PM

We're receiving a very high error rate from Gmail triggering inbox disconnections and slow or no syncing. We're currently monitoring the issue.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook