Outage in HeyGen
Avatar iv backlog is high
Resolved Minor
February 02, 2026 - Started 12 days ago
- Lasted about 2 hours
Incident Report
We are currently investigating an issue with our avatar iv model generation. Until resolved, generation time will be significantly increased.
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Latest Updates ( sorted recent to last )
INVESTIGATING
12 days ago - at 02/02/2026 05:48PM
We are currently investigating an issue with our avatar iv model generation. Until resolved, generation time will be significantly increased.
Latest HeyGen outages
Voice cache degradation - 7 days ago
Video Agent Service Degraded - 10 days ago
Video Generation Degraded - 14 days ago
External API Partial Degradation - about 1 month ago
Partial outage for all generative workflows - 3 months ago
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