Outage in HeyGen
Avatar iv backlog is high
Resolved Minor
February 02, 2026 - Started 4 months ago
- Lasted about 2 hours
Incident Report
We are currently investigating an issue with our avatar iv model generation. Until resolved, generation time will be significantly increased.
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Latest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 02/02/2026 05:48PM
We are currently investigating an issue with our avatar iv model generation. Until resolved, generation time will be significantly increased.
Latest HeyGen outages
Elevated Error Rates across APP and API - 10 days ago
Elevated Errors for APIs - about 1 month ago
App not operational - about 2 months ago
Slow video creation - about 2 months ago
Database issues - about 2 months ago
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