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Outage in HeyGen

Voice cache degradation

Resolved Minor
February 06, 2026 - Started about 1 month ago - Lasted 23 minutes

Incident Report

We had a voice cache degradation where some generations were not executed and multi-scene videos would have been impacted. The issue began around 3am PST

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Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 02/06/2026 07:25PM

We had a voice cache degradation where some generations were not executed and multi-scene videos would have been impacted. The issue began around 3am PST

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