Outage in Hightouch
Degraded performance on the app dashboard and syncs
Resolved Minor
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Outage Details
We are investigating an ongoing issue where our app dashboard is slow. Certain syncs may also be failing with "Connection terminated due to connection timeout".
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/01/2023 01:43AM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/31/2023 11:39PM
A fix has been implemented for the sync issues, we are continuing to improve the performance in the app dashboard.
INVESTIGATING
over 2 years ago - at 01/31/2023 09:06PM
We are continuing to investigate this issue. In the meantime, if your sync was impacted and failed due to a timeout error, you can now rerun that sync. We’re sorry for any disruption.
INVESTIGATING
over 2 years ago - at 01/31/2023 07:34PM
We are investigating an ongoing issue where our app dashboard is slow. Certain syncs may also be failing with "Connection terminated due to connection timeout".
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