Outage in Hightouch
Degraded performance on the app dashboard and syncs
Resolved MinorIncident Report
We are investigating an ongoing issue where our app dashboard is slow. Certain syncs may also be failing with "Connection terminated due to connection timeout".
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/01/2023 01:43AM
This incident has been resolved.
MONITORING
over 2 years ago - at 01/31/2023 11:39PM
A fix has been implemented for the sync issues, we are continuing to improve the performance in the app dashboard.
INVESTIGATING
over 2 years ago - at 01/31/2023 09:06PM
We are continuing to investigate this issue. In the meantime, if your sync was impacted and failed due to a timeout error, you can now rerun that sync. We’re sorry for any disruption.
INVESTIGATING
over 2 years ago - at 01/31/2023 07:34PM
We are investigating an ongoing issue where our app dashboard is slow. Certain syncs may also be failing with "Connection terminated due to connection timeout".
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