Outage in Hologram

Partial Outage - G1 SIMs/profiles

Resolved Major
March 31, 2025 - Started about 1 month ago - Lasted about 9 hours
Official incident page

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Outage Details

We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 8944*). We're working closely with our upstream partners to get this resolved as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/31/2025 10:34AM

We’ve resolved the earlier disruption affecting a subset of G1 SIMs/profiles (ICCID prefix 8944*). The issue was related to an upstream IPX interconnect provider, which temporarily impacted inbound signaling traffic.

Traffic on the IPX links has now returned to normal levels, and connectivity has stabilized across affected devices.

INVESTIGATING about 1 month ago - at 03/31/2025 01:52AM

We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 8944*).
We're working closely with our upstream partners to get this resolved as soon as possible.

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