Outage in Hologram
Partial Outage - G1 SIMs/profiles
Resolved MajorIncident Report
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 8944*).
We're working closely with our upstream partners to get this resolved as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 03/31/2025 10:34AM
We’ve resolved the earlier disruption affecting a subset of G1 SIMs/profiles (ICCID prefix 8944*). The issue was related to an upstream IPX interconnect provider, which temporarily impacted inbound signaling traffic.
Traffic on the IPX links has now returned to normal levels, and connectivity has stabilized across affected devices.
INVESTIGATING
12 months ago - at 03/31/2025 01:52AM
We're currently experiencing a partial outage on our cellular network specific to our G1 profiles (sims/profiles with ICCID prefix 8944*).
We're working closely with our upstream partners to get this resolved as soon as possible.
Latest Hologram outages
Connectivity issues on Global-3 (G3) profiles (ICCID prefix 894642*) - about 3 hours ago
Delayed SIM Operations on Global-1 SIMs - 19 days ago
Partial Global-2 (8935*) outage - 28 days ago
Connectivity outage on US2 (Verizon) profiles (ICCID 89148) - about 2 months ago
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