Outage in Honorlock

Chat Support Unavailable

Resolved Major
August 16, 2024 - Started 9 months ago
Official incident page

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Outage Details

Our chat provider is currently investigating an issue that is impacting our chat support availability. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/16/2024 02:03PM

This incident has been resolved!

MONITORING 9 months ago - at 08/16/2024 11:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 08/16/2024 11:00AM

Our chat provider is currently investigating an issue that is impacting our chat support availability. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.

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