Outage in Honorlock

Honorlock Services affected by AWS Outage

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted 21 minutes
Official incident page

Incident Report

As of 3:11 am EST, Amazon Web Services reported increased error rates and latencies in the US-EAST-1 Region. These services prevented some exam takers from starting or continuing their exam, and access to their LMS was sporadically prevented. The majority of AWS services were restored at approximately 6:03 am EST, and they are currently monitoring the situation.
Components affected
Honorlock Canvas Proctoring Honorlock Blackboard Proctoring Honorlock D2L Proctoring Honorlock Aleks Proctoring Honorlock Third-party Platform Proctoring

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 11:00AM

AWS has confirmed this issue has been resolved through their status page.

MONITORING about 2 months ago - at 10/20/2025 10:42AM

As of 3:11 am EST, Amazon Web Services reported increased error rates and latencies in the US-EAST-1 Region. These services prevented some exam takers from starting or continuing their exam, and access to their LMS was sporadically prevented. The majority of AWS services were restored at approximately 6:03 am EST, and they are currently monitoring the situation.

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