Outage in Honorlock
Exam Start issues on Blackboard Ultra and Chrome v144
Resolved MinorIncident Report
We are currently investigating reports of Blackboard Ultra users receiving a blank screen when attempting to begin an exam using Chrome v144
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 01/15/2026 11:39PM
This issue has been resolved.
MONITORING
30 days ago - at 01/15/2026 09:49PM
A fix has been implemented and we are monitoring the results
IDENTIFIED
30 days ago - at 01/15/2026 07:11PM
We have identified the root cause of the issue and are working on a solution.
INVESTIGATING
30 days ago - at 01/15/2026 05:56PM
We are currently investigating reports of Blackboard Ultra users receiving a blank screen when attempting to begin an exam using Chrome v144
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