Outage in Honorlock

Chat Support Unavailable

Resolved Major
August 08, 2024 - Started 10 months ago
Official incident page

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Outage Details

Our chat provider is currently investigating an issue that is impacting our chat support availability. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/08/2024 10:58PM

This incident has been resolved.

MONITORING 10 months ago - at 08/08/2024 09:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/08/2024 06:29PM

Our chat provider is currently investigating an issue that is impacting our chat support availability. The issue has been identified and a fix is currently being implemented. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.

INVESTIGATING 10 months ago - at 08/08/2024 06:15PM

Our chat provider is currently investigating an issue that is impacting our chat support availability. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.

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