Outage in Honorlock

Chat Support Unavailable

Resolved Major
August 08, 2024 - Started over 1 year ago
Official incident page

Incident Report

Our chat provider is currently investigating an issue that is impacting our chat support availability. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.

Need to monitor Honorlock outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/08/2024 10:58PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/08/2024 09:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/08/2024 06:29PM

Our chat provider is currently investigating an issue that is impacting our chat support availability. The issue has been identified and a fix is currently being implemented. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.

INVESTIGATING over 1 year ago - at 08/08/2024 06:15PM

Our chat provider is currently investigating an issue that is impacting our chat support availability. Due to this, we are unable to answer support chats at this time. We are working directly with our chat provider to resolve this issue as quickly as possible. If you need support assistance, please email support@honorlock.com and we will address your issue once support functionality is restored.

Latest Honorlock outages

AWS Service Outage - Reopened - about 2 months ago
Honorlock Services affected by AWS Outage - about 2 months ago
Service Outage - 504 Timeout Errors - 3 months ago
3rd party chat provider experiencing service outage. - 6 months ago
3rd party chat provider experiencing service outage. - 7 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook