Outage in Honorlock

Exam Start Issues

Resolved Major
February 17, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of exam takers unable to start their exam. At this time, we would recommend users attempting to start a new exam try again at a later time. Exams that have already started will continue to be proctored. We are actively investigating and will update this post once more information is available.
Components affected
Honorlock Application

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/17/2025 11:27PM

This incident has been resolved

MONITORING 8 months ago - at 02/17/2025 11:18PM

A fix has been implemented, and we are seeing improvements in exam takers' ability to start assessments.

IDENTIFIED 8 months ago - at 02/17/2025 11:02PM

The issue has been identified and we are implementing a fix.

INVESTIGATING 8 months ago - at 02/17/2025 10:54PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 02/17/2025 10:51PM

We are currently investigating reports of exam takers unable to start their exam. At this time, we would recommend users attempting to start a new exam try again at a later time. Exams that have already started will continue to be proctored. We are actively investigating and will update this post once more information is available.

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