Outage in Honorlock

Exam Start Issues

Resolved Major
February 17, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating reports of exam takers unable to start their exam. At this time, we would recommend users attempting to start a new exam try again at a later time. Exams that have already started will continue to be proctored. We are actively investigating and will update this post once more information is available.
Components affected
Honorlock Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/17/2025 11:27PM

This incident has been resolved

MONITORING 3 months ago - at 02/17/2025 11:18PM

A fix has been implemented, and we are seeing improvements in exam takers' ability to start assessments.

IDENTIFIED 3 months ago - at 02/17/2025 11:02PM

The issue has been identified and we are implementing a fix.

INVESTIGATING 3 months ago - at 02/17/2025 10:54PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 02/17/2025 10:51PM

We are currently investigating reports of exam takers unable to start their exam. At this time, we would recommend users attempting to start a new exam try again at a later time. Exams that have already started will continue to be proctored. We are actively investigating and will update this post once more information is available.

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