Outage in HotDoc

Service Disruption - HotDoc Sidebar

Resolved Minor
April 22, 2024 - Started 8 months ago - Lasted 9 days
Official incident page

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Outage Details

At 2pm today we identified a small percentage of HotDoc Customers who, following a Sidebar update, can no longer open the Sidebar. Our team are currently working to identify the cause of this disruption so that they can implement a solution.
Components affected
HotDoc Sidebar
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/30/2024 10:09PM

This incident has been resolved.

MONITORING 8 months ago - at 04/23/2024 02:38AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 04/22/2024 07:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 04/22/2024 05:37AM

At 2pm today we identified a small percentage of HotDoc Customers who, following a Sidebar update, can no longer open the Sidebar.

Our team are currently working to identify the cause of this disruption so that they can implement a solution.

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