Outage in HotDoc
PDF Download Error
Resolved MinorIncident Report
We are experiencing an issue with PDF downloads across HotDoc services. This affects Recall letter downloads and Forms and Bulk billing consent PDFs written back to your clinical software.
Components affected
HotDoc DashboardNeed to monitor HotDoc outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/01/2024 12:00AM
This incident has been resolved.
MONITORING
over 1 year ago - at 04/30/2024 10:48PM
We experienced an issue with PDF downloads across HotDoc services from 11pm on 30/4/24 until 8:45am on 1/5/24. This affected Recall letter downloads and Forms and Bulk billing consent PDFs being written back to your clinical software.
We have put a resolution in place and all failed PDF generation is being retried.
IDENTIFIED
over 1 year ago - at 04/30/2024 10:36PM
We are experiencing an issue with PDF downloads across HotDoc services. This affects Recall letter downloads and Forms and Bulk billing consent PDFs written back to your clinical software.
Latest HotDoc outages
Payment Request Service Disruption - 9 months ago
Outage with Core Practice Software Integration - about 1 year ago
Delays in Specialist bookings - over 1 year ago
Processing Delaying with Pin Payments - over 1 year ago
Delays in Specialist bookings - over 1 year ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
