Outage in Housecall Pro

Customer Search for new and changed customers is delayed

Resolved Minor
February 03, 2024 - Started 11 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Our Customer Search is currently slow to add or change Customers. If you add a new customer, or change an existing one, that change will not show up in searches immediately. We are diligently working to restore the service and appreciate your patience. Please subscribe to our status page to receive updates.
Components affected
Housecall Pro Pro web
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/03/2024 04:55AM

This incident has been resolved.

MONITORING 11 months ago - at 02/03/2024 02:05AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 02/03/2024 01:31AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 02/03/2024 12:32AM

Our Customer Search is currently slow to add or change Customers. If you add a new customer, or change an existing one, that change will not show up in searches immediately.

We are diligently working to restore the service and appreciate your patience. Please subscribe to our status page to receive updates.

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