Outage in Housecall Pro

Customer call logs for some customers are currently unavailable via the iOS and Android apps

Resolved Minor

September 27, 2024 - Started about 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We have identified the issue and are actively working to remediate.

Components affected

Housecall Pro Voice

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 09/27/2024 11:17PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 09/27/2024 01:56PM

We have identified the issue and are actively working to remediate.

Latest Housecall Pro outages

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Third-party outage is impacting platform features - 8 months ago

SMS messaging impacted for a small subset of customers - 9 months ago

Customer Search for new and changed customers is delayed - 10 months ago

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