Outage in Housecall Pro

AWS US-East-1 Outage impacting Twilio Services

Resolved Minor
October 20, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating persisting issues involving the AWS US-East-1 Outage impacting Twilio's Voice and Text services.
Components affected
Housecall Pro Voice

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/20/2025 06:05PM

This incident has been resolved.

MONITORING 1 day ago - at 10/20/2025 02:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 10/20/2025 02:48PM

We are investigating persisting issues involving the AWS US-East-1 Outage impacting Twilio's Voice and Text services.

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