Outage in Housecall Pro

AWS US-East-1 Outage impacting Twilio Services

Resolved Minor
October 20, 2025 - Started 24 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating persisting issues involving the AWS US-East-1 Outage impacting Twilio's Voice and Text services.
Components affected
Housecall Pro Voice

Need to monitor Housecall Pro outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/20/2025 06:05PM

This incident has been resolved.

MONITORING 24 days ago - at 10/20/2025 02:57PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 10/20/2025 02:48PM

We are investigating persisting issues involving the AWS US-East-1 Outage impacting Twilio's Voice and Text services.

Latest Housecall Pro outages

Temporary Service Outage - 20 days ago
AWS US-East-1 Outage - 24 days ago
Chat Degradation - 5 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook