Outage in Housecall Pro

SMS messaging impacted for a small subset of customers

Resolved Major
February 23, 2024 - Started 9 months ago - Lasted 4 days
Official incident page

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Outage Details

Earlier today, a technical issue impacted a small number of our customers who have lost access to SMS messaging through our platform. We are working to resolve this issue immediately and will be communicating to all impacted customers as soon as we have a resolution.
Components affected
Housecall Pro Text notifications
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/27/2024 08:39PM

This incident has been resolved.

MONITORING 9 months ago - at 02/24/2024 12:09AM

We have implemented a fix and communicated to all impacted customers how they can get back to full usage of SMS messaging.

IDENTIFIED 9 months ago - at 02/23/2024 07:28PM

Earlier today, a technical issue impacted a small number of our customers who have lost access to SMS messaging through our platform. We are working to resolve this issue immediately and will be communicating to all impacted customers as soon as we have a resolution.

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