Outage in Housecall Pro

AWS US-East-1 Outage

Resolved Minor
October 20, 2025 - Started 24 days ago - Lasted 26 minutes
Official incident page

Incident Report

Monitoring - At this time we are experiencing performance degradation across some products due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We will provide another update in 60 minutes or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/20/2025 10:26AM

Resolved - At this time AWS is reporting full recovery. Services dependent upon AWS have fully recovered.

MONITORING 24 days ago - at 10/20/2025 10:02AM

Monitoring - At this time we are experiencing performance degradation across some products due to an ongoing AWS incident( https://health.aws.amazon.com/health/status ) with their US1 Region. We have activated our incident response team and have all hands on deck working on remediation. We will provide another update in 60 minutes or as soon as more information becomes available.

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