Anyware Manager as a Service Outage

Floating pool issue is now also resolved, we are continuing to monitor the status of the service.

All functionality with the exception of floating pools has been restored. For floating pools - assignment will face issues.
We are actively investigating the floating pool issue and will report back within 30 minutes.

We have scaled all components up fully except pool management (assigning/unassigning users from floating pools) and service is fully operational. Session establishment is fully restored.

Mitigation has been applied and we have scaled system back. We are continuing to monitor the system. Performance will still be degraded.

We are restoring the system to previous operating levels after resolving cause of performance bottleneck.

The performance bottleneck has been identified and we are putting mitigation in place to resolve it.

We are continuing to investigate this issue.

We are continuing to investigate the issue and will be rolling out a fix soon.

We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to establish PCoIP connections to their Remote Workstations. We are actively investigating and will report back within 30 minutes.