Outage in iClassPro
Issue: Support desk issues.
Resolved Major
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Outage Details
One of our third-party partners is experiencing an issue that is impacting the ability of some iClassPro customers to reach our customer support lines. We are working with our partner to resolve the issue as quickly as possible and apologize for any inconvenience this may cause. Thank you.
For questions, please feel free to submit a request at https://support.iclasspro.com/
Thank you.
Components affected
iClassPro Support Telephone SystemLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/22/2024 05:13PM
After working with our partners, the issues affecting our Support lines have been resolved.
Thank you for your patience while we resolved this issue!
IDENTIFIED
about 1 year ago - at 04/22/2024 03:10PM
One of our third-party partners is experiencing an issue that is impacting the ability of some iClassPro customers to reach our customer support lines. We are working with our partner to resolve the issue as quickly as possible and apologize for any inconvenience this may cause. Thank you.
For questions, please feel free to submit a request at https://support.iclasspro.com/
Thank you.
Latest iClassPro outages
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Delay Settlement - 2 months ago
Important Update: Settlement Delay - 3 months ago
Branded Mobile App Load Issue - 3 months ago
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