Outage in ID.me
Degradation with Identity Verification Service
Resolved MinorIncident Report
ID.me applications are experiencing a degradation with our Identity Verification Service, impacting some of our verification flows . We've identified the root cause and are currently working on restoring full service. We will provide any further details and updates as soon as they are available.
Components affected
ID.me Student Verification ID.me Document Verification ID.me Military Verification ID.me Teacher Verification ID.me NIST 800-63-3 Policies ID.me KBA-replacement Policies ID.me Company Employee Verification ID.me Nurse Verification ID.me Alumni Verification ID.me Custom Groups Verification ID.me Government Employee Verification ID.me Health Care Provider Verification ID.me First Responder Verification ID.me NIST 800-63-2 PoliciesNeed to monitor ID.me outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/12/2023 09:47PM
All Services have been restored and will continue to monitor.
MONITORING
about 3 years ago - at 02/12/2023 08:30PM
The root cause has been identified and fix applied, majority of services have been restored. Work continues to remaining services.
IDENTIFIED
about 3 years ago - at 02/12/2023 07:07PM
ID.me applications are experiencing a degradation with our Identity Verification Service, impacting some of our verification flows . We've identified the root cause and are currently working on restoring full service. We will provide any further details and updates as soon as they are available.
Latest ID.me outages
Service Degradation - Authenticator App Push Notifications - about 7 hours ago
Document Processing Delays - about 2 months ago
Service Outage - 4 months ago
Service Outage - 5 months ago
Platform Outage - 6 months ago
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