Outage in IDEXX Laboratories
Web PACS/Image Viewer: Unable to View Images
Resolved MajorIncident Report
We are currently experiencing the inability to allow users to view images within IDEXX Web PACS. We apologize for any inconvenience. Our team is actively working to resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 05/08/2026 01:48AM
Image Viewer functionality has been restored. This incident has been resolved.
MONITORING
22 days ago - at 05/08/2026 12:58AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
22 days ago - at 05/08/2026 12:46AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
22 days ago - at 05/08/2026 12:38AM
We are currently experiencing the inability to allow users to view images within IDEXX Web PACS. We apologize for any inconvenience. Our team is actively working to resolve the issue.
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