Outage in IDEXX Laboratories
Delayed Radiology Results in VetConnect PLUS
Resolved MinorIncident Report
You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Components affected
IDEXX Laboratories Web IDEXX Laboratories Diagnostic Results IDEXX Laboratories MobileTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/22/2026 01:06PM
This incident has been resolved.
INVESTIGATING
7 days ago - at 05/21/2026 07:08PM
You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Latest IDEXX Laboratories outages
Clinics are unable to DICOM sends images to VMS. - 7 days ago
Neo - 500 Errors When Accessing - 8 days ago
Web PACS/Image Viewer: Unable to View Images - 21 days ago
DVMI - Slowness while submitting images. - 22 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
