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Outage in IDEXX Laboratories

Delays in some data being updated in Vello to USW2 ezyVet sites

Resolved Minor
September 21, 2026 - Started 15 days ago - Lasted 29 minutes
Official incident page

Incident Report

Customers based in the us-west-2 region may be experiencing a delay in data being updated in Vello. We're actively investigating the issue and will provide an update shortly.
Components affected
IDEXX Laboratories ezyVet Vello

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 09/21/2026 08:54PM

This issue should now be resolved.

INVESTIGATING 15 days ago - at 09/21/2026 08:38PM

Customers based in the us-west-2 region may be experiencing a delay in data being updated in Vello.

We're actively investigating the issue and will provide an update shortly.

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