Outage in IDEXX Laboratories
Zip bottleneck due to large image
Resolved MinorIncident Report
The Dev Team has identified an issue with the zip process, caused by a, abnormally large image file. More resources have been given to the process to help process the requests, but this could take some time.
This only impacts the zip process.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/24/2026 01:17AM
Backlog is clear
MONITORING
13 days ago - at 09/23/2026 11:48PM
Backlog is down considerably. We will continue to monitor.
IDENTIFIED
13 days ago - at 09/23/2026 10:06PM
The Dev Team has identified an issue with the zip process, caused by a, abnormally large image file. More resources have been given to the process to help process the requests, but this could take some time.
This only impacts the zip process.
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