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Outage in IDEXX Laboratories

CUBEX Integration Issue

Resolved Major
September 24, 2026 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

Cubex, one of our third-party integrations, is currently experiencing a service interruption affecting the integration. As a result, Patient, Profile, and Billing updates are being delayed and may not be processing as expected in ezyVet.
Components affected
IDEXX Laboratories Cubex

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 09/24/2026 10:05AM

The Cubex Team has confirmed that this issue has now been resolved.

IDENTIFIED 13 days ago - at 09/24/2026 07:49AM

The Cubex Team have Identified the issue and are actively working to restore services for all affected sites.

INVESTIGATING 13 days ago - at 09/24/2026 07:37AM

Cubex, one of our third-party integrations, is currently experiencing a service interruption affecting the integration. As a result, Patient, Profile, and Billing updates are being delayed and may not be processing as expected in ezyVet.

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